Shipping policy

Shipping Policy for Solarrah Ltd.

Last updated: 1/01/2024

Welcome to Solarrah Ltd! This Shipping Policy outlines the terms related to the shipment and delivery of your orders. By making a purchase on www.solarrah.com, you agree to these terms.

1. Order Processing Time.
Orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

2. Shipping Rates and Delivery Estimates.
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and chosen shipping method. Estimated delivery times are as follows:

- Standard Shipping: 2-5- business days

Please note that these are estimated delivery times, and actual delivery may vary due to factors outside our control.

3. International Shipping.
Solarrah Ltd ships to many countries worldwide. International shipping rates and estimated delivery times will be calculated at checkout. Please note that international shipments may be subject to import taxes, customs duties, and fees, which are the responsibility of the recipient.

4. Shipping Confirmation and Tracking.
Once your order has shipped, we will send you a shipping confirmation email with tracking information. You can track the status of your order using the link provided in the email or by visiting the courier’s website.

5. Address Accuracy.
Please ensure that your shipping address is accurate and complete. Solarrah Ltd is not responsible for delays or failed deliveries due to incorrect or incomplete address information provided at checkout. If you realize there is an error in your shipping address, please contact us as soon as possible at info@solarrah.com.

6. Lost or Damaged Packages.
While we strive to ensure timely and safe delivery, Solarrah Ltd is not liable for any packages lost, stolen, or damaged during transit. If your package is delayed, lost, or arrives damaged, please reach out to the shipping carrier with your tracking information or contact us, and we will assist in resolving the issue.

7. Delays.
Occasionally, delivery delays may occur due to circumstances beyond our control (e.g., weather, customs delays, high demand periods). While we work to meet estimated delivery dates, Solarrah Ltd is not responsible for such delays.

8. Contact Us.
If you have any questions or need assistance with your shipment, please contact our customer service team at:

Solarrah  Ltd
Email: info@solarrah.com  

Thank you for shopping with Solarrah Ltd!